About Us

 Pet Sitter Plus was formed in January 2009 with the sole purpose of building a better software service for pet sitters around the world.

 

Pet Sitter Plus is suitable for any size pet sitting business from the very small to the very large and today we create the schedules for thousands of dog walkers and pet sitters based predominantly in the USA, UK, Australia, UAE and New Zealand. We also support a growing number of dog daycare centres.

Where are we based?

Pet Sitter Plus sales and support staff are based in the USA and UK which means that most of the time our clients residing in those countries receive local product support and coaching from a software specialist based in their country.

 

Staffed by industry experts

In addition to this, most of our sales & support team are still actively running pet sitting businesses which means that the person who coaches you will understand your language and industry. It also helps us to ensure that Pet Sitter Plus is uniquely suited to the industry it serves. 

Our customer service is rated "outstanding" by our clients who receive expert one to one coaching free of charge until every question has been answered. All support is provided either by phone or by Skype.

 

How do I make the switch?

We understand only too well the challenges of transitioning from your existing system to Pet Sitter Plus, so we have developed a simple but effective implementation & training roadmap to help you along the way.

Read more...

 

 

Richard Booty 

CEO

 

Coming from a technical background, Richard has spent most of his career in IT related sales and management roles. Prior to launching Pet Sitter Plus in 2009, Richard worked in new business development in the legal IT sector and held a variety of roles in larger corporations including IBM.

 

Taking a sabbatical in 2006, Richard worked alongside his wife Jackie in their pet services company where he developed a keen understanding of the requirements of the pet sitting industry, but he also really enjoyed being "hands on" as a pet sitter / dog walker for 4 years.

 

Richard is CEO of Pet Sitter Plus and has the responsibility for all aspects of running the business but he still works as PSP software coach covering the USA and UK

 

Jackie Booty

Software Coach & Support Analyst 

UK & USA

 

Jackie’s early business life was spent in a variety of marketing roles in the corporate IT sector.

 

In 2006, Jackie started a pet services company and with that came an understanding of the requirements of the pet sitting industry. It was the need for a solution to the admin challenges of the industry that lead to the creation og Pet Sitter Plus in 2009.

 

Still managing Dog Days today, Jackie is a valued consultant for the Pet Sitter Plus team providing product testing input and  support.

 

Jackie also provides sales support for new clients of Pet Sitter Plus based in the UK and USA.

Martyn Cutcher 

Global CTO

 

Martyn is first and foremost an accomplished technologist who has developed an advanced suite of technologies and development methods that produce more efficient, scalable and reliable solutions than traditional approaches.

 

With a track record of delivering large scale projects for blue chip corporates, Martyn is the architect and chief technical designer of Pet Sitter Plus.

Rollo Clarke  

Senior Developer

 

Rollo Clarke is educated to degree level in Mathematics. Shortly after graduating from the University of Warwick he started working for Martyn as a developer and today, he is a key member of the development team.

 

Rollo is responsible for delivering a large proportion of the code behind Pet Sitter Plus and in his spare time he is also a talented composer and musician.

 

 

Becky Eberly

Software Coach & Billing/Admin Support Specialist 

USA & Global

 

Based in St. Augustine, FL USA, Becky operated a busy pet sitting business in NE Florida for over 17 years, managing a team of more than 35 staff. 

 

With an MBA concentrated in Financial Management, Becky is experienced in all aspects of small business from start-up, to strategic planning and operations, to exit strategies. She founded three small businesses, navigated the purchase of a fourth, and successfully sold two businesses. She has also worked in the Finance & Accounting industry for three large investment firms and a CPA, specializing in personal and business financial planning.

 

After implementing Pet Sitter Plus for her pet care business in early 2014, Becky saved so much time that she found herself searching for her next big challenge. Impressed with her experience of dealing with the team at Pet Sitter Plus, she offered to join the company and we were delighted she did! 

 

Today, Becky consults with small businesses based in the USA and Canada, and helps them implement Pet Sitter Plus. She also supports our growing client-base and team with Billing, Admin, and HR/Recruitment.

Marianne Hockenberry 

Software Coach & Support Analyst

USA & Australia

 

Marianne spent over 4 years working as a pet sitting business manager for one of the largest pet sitting businesses based in Oakland CA. During her tenure the business grew from 8 to 25 pet care professionals in just 5 years with revenue growth to match.

 

Responsible for selecting the next generation pet sitting software product, Marianne says that Pet Sitter Plus improved the efficiency of the business to such an extent that huge growth became possible when at the same time overall costs were slashed.

 

With an impressive educational and career history, Marianne lives in Pleasant Hill CA where she looks after her young daughter. Today, Marianne's role is to coach businesses in the USA and Australia as a software coach for Pet Sitter Plus, whilst also helping on the support desk with our growing community worldwide.

Lesley Regan 

Software Coach

UK

 

Lesley first set up her pet sitting business in April 2009 and decided to implement Pet Sitter Plus almost immediately. Lesley's business quickly grew to over 20 staff and today she still enjoys managing her busy team and successful 
business.

Lesley has now automated much of the day to day administrative functions of her business and today she uses her spare time to coach other pet sitters in using Pet Sitter Plus.

Lesley says that becoming a Pet Sitter Plus Software Coach has been a great move for her as it has allowed her to use all the skills and experience she has built up over the years to help other people which she says is hugely rewarding.

Angela Meyers

Software Coach &  Support Analyst, USA

 

With 20 years of marketing, operations, software, publishing and pet sitting consulting experience, Angela comes to Pet Sitter Plus with a diverse background of experience. In the years leading up to her joining Pet Sitter Plus, Angela was owner and publisher of two US-based dog and pet magazines, consulted for some of the largest pet care companies in the US, worked in the marketing and training departments for a statistical software company and aided in marketing and operations oversight for many service-based organizations. 

 

Having worked with Pet Sitter Plus in the past, with outstanding results and experiences, Angela felt the exciting opportunity to join PSP was the perfect fit for her experiences. She joined the team in 2019 and has been enjoying the role of Software Coach and Support Analyst since day one.

 

Angela is based in Alexandria, VA, just outside of Washington, DC. Her enthusiasm for pets started as a child and continues today. In the evenings and on weekends, you’ll often find her on hikes or playing sports with her 3 children. When they are not out and about, they share their home with family pets Maggie the wonder dog, Precious the sassy cat and guinea pig, Danger, but he's the exact opposite of his namesake.

Justin Kumaran 

Pet Sitter Plus Software Coach & Support Analyst

UK

 

Justin created one of the first and subsequently largest (540 acre) dog day care & training centres in London, UK over a decade ago, and has developed it into a hugely successful, multi-award winning operation that he subsequently gave away to his staff. This has allowed him to focus on other activities, including his dog rescue charity and helping other pet care businesses to discover the huge benefits of using Pet Sitter Plus just as he did with his business all those years ago and which he, in part, credits to his success.

Prior to setting up the dog care and rescue centre, Justin had a long and successful career in one of London's emergency services. Working at an Operational Management level in a large organisation taught him the importance of having the right software solution to ensure the administration tasks were all carried out reliably with the minimum of effort in a highly professional way. Discovering Pet Sitter Plus allowed Justin to bring the same professional standards to his business and ensure all the administration of the business is taken care of leaving him free to focus on what matters most, the dogs, the clients and the staff.

Justin happily joined our team in 2019 having used the software daily since 2013 and enjoys his role of Software Coach and providing technical solutions for Pet Professionals globally.

Niki Schultz 

Pet Sitter Plus Software Coach & Support Analyst

USA

Niki Schultz is based just outside Seattle, WA and began her dog walking & pet sitting business in November 2017. Having reviewed several different software programs, the way in which Pet Sitter Plus was offered got her attention. "From the beginning, I knew this company was different. They were there to help me and that's what I needed!" After approximately 8 mo, Valley Pet Services was hiring staff and had nearly a dozen families on a waiting list. Niki believes the majority of her success is a direct result of using PSP.

 

Prior to joining PSP and launching her business, Niki was employed as a Program & Events Specialist for nearly 10 years. This position provided her with an abundance of education & experience in database creation & maintenance and was deeply rewarding in the way in which it completely transformed the efficiency of operations within a large non-profit organization. Efficiency she sees mirrored in her own businesses today because she chose Pet Sitter Plus.

 

Niki has been a most welcome addition to the PSP team in October 2019, and is thoroughly enjoying helping pet businesses to discover the benefits of improving their efficiency through using the right software.

Mike Davis 

Pet Sitter Plus Software Coach & Support Analyst

USA

 

Originally from Texas, Mike moved to New York in 1998 to pursue a career in music. After just a year in the city, Mike began walking dogs in order to supplement his income. As it turns out, pet sitting was a great fit and the best decision he ever made. He started his own company in 2002, and he has been running that business ever since.

 

Over the nearly 20 years Mike has been in the business, the industry has gone through much growth and many changes. For a long while Mike used a pet-sitting business software that got the job done, but at the beginning of 2019, he switched to Pet Sitter Plus. It led to such an improvement in his productivity and efficiency that when an opportunity to coach business owners on how to implement PSP arose, he was eager to join the team.

 

These days Mike lives in Brooklyn with his human and canine family, runs a Manhattan-based dog walking service, plays jazz, and works as a software coach and support analyst for Pet Sitter Plus.

Lyndsay Berryman

Marketing Manager & Support Analyst

Global

Lyndsay has always worked in a technical field and in particular has specialist skills in marketing, graphic and web design. Before joining Pet Sitter Plus she ran a successful part-time business helping small businesses to create a presence on the internet.

 

After several years helping a friend to run her mid-sized pet sitting business, Lyndsay came across Pet Sitter Plus on the internet and set about implementing it. She immediately fell in love with both the solution and the company behind it. 

For the last few years, Lyndsay has been a support analyst working for Pet Sitter Plus but she still helps out her friend from time to time as it keeps her up to speed with the daily tasks of running a pet sitting, home boarding and dog training business. She has also taken on the role of Marketing Manager and is assisting Richard to implement strategies across all media to better support the software coaches.

Lyndsay lives in the UK and provides support to Pet Sitter Plus customers worldwide.

ABOUT US



Pet Software Ltd provides a market leading software for pet sitters, dog walkers, dog Boarding, dog daycare centres and kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2019 all rights reserved

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

Need Support?

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