There are some services that you want your staff to see, but not your clients.
You offer a free of charge walk with your daycare service, but it maybe that you do not want your clients to see this free service in their schedule in the client portal (in case it confuses them). These services can be thought of as "Internal Services" and in release 5,6 you now have the option to hide internal services from the client portal schedule so that clients no longer see them.
Click ADMIN > SERVICES > SERVICE ITEMS
Select your service
Check the box labelled “Internal Service”.
The select service will no longer appear in the client portal schedule which means that your clients will no longer be aware of items that you schedule for internal purposes only.