FAQ's

< Pricing & Contract

 

Can I Buy A Copy Of Pet Sitter Plus So That I Don’t Have To Pay Monthly?

Pet Sitter Plus is a cloud based software application and cannot be downloaded. There is no option to purchase Pet Sitter Plus outright other than to subscribe to use it monthly. It is not available on download, CD or DVD and cannot be purchased from high street stores.

 

If I Sign Up, Will I Be Held To Any Kind Of Minimum Term?

The contract term is one calendar month. You can cancel your subscription at any time without penalty. Payment for the contract term of one calendar month is due at the beginning of the term.

 

How Can I Pay?

You can pay for your subscription using a valid credit or debit card. After any free trial period (during which you can cancel at any time without penalty) you will receive an invoice from us, showing all the charges (in advance) for the new contract period of one calendar month. We will already have processed your payment so the invoice you receive will have been paid.

 

What Happens If I Take On More Pet Sitters And Go Into The Next Pricing Band?

Your subscription will be adjusted automatically on the next billing cycle. In this way, if your staffing levels rise and fall with the seasons, so too will your software costs.

 

What If I Have Lots Of Registered Sitters But Half Are Inactive In The Low Season?

You only pay for sitters that are active. For example, you could have 50 sitters registered with your business but if only 10 have work scheduled in any given billing cycle then you only pay for 10.

 

What Happens If I Don’t Pay My Subscription?

If you don’t pay we will write to you asking if you want to continue with your subscription. If we don’t hear from you within 10 days your database will be taken offline and you will no longer have access to it. Your access will be restored immediately on receipt of payment of your subscription.

 

 

 

ABOUT US



Pet Software Ltd provides a market leading software for pet sitters, dog walkers, dog Boarding, dog daycare centres and kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2019 all rights reserved

CONTACT US



sales@petsitter-plus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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