What Countries Do You Operate In?
Pet Sitter Plus from Pet Software Ltd is a web based software application and is therefore available to anyone who has access to the web anywhere in the world.
We currently provide support for customers based in Australia, Canada, Germany, Netherlands, New Zealand, USA, and UK. Pet Sitter Plus is available in English and we do not currently support any other language. Any support you receive either written or verbal will be in English.
Where Is Your Support Based?
Pet Sitter Plus sales and support staff are based in the USA and UK which means that most of the time our clients residing in those countries receive local pre-sales coaching from a software specialist based in their country.
Do You Provide Phone Support?
Phone support is available free of charge around the world but the hours it is available will depend on your timezone. We have support staff based on the west coast and east coast of the USA and also in the UK. You can always get through to us with a support question via email and we aim to respond in a timely fashion at all times.